How to return any payment received to your account, whether the full amount or part of it:

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  1. Login to your banking account through AJIB Online or AJIB Mobile
  2. Select ‘Transfers’ then select ‘CliQ’
  3. Go to ‘History’ and select ‘Received Payments’
  4. Press ‘Return Payment’ to return the incoming transfer
  5. Choose the reason for returning the instant transfer
  6. Enter the amount you wish to return
  7. Choose the method of receiving the verification code (OTP), either: text message, email, or both
  8. Press ‘Next’
  9. Enter the verification code (OTP) in the special field and press ‘Submit’